LAHORE: Director General Punjab WASA Tayyab Farid chaired a strategic planning session with the UNICEF Pakistan team to develop benchmark Key Performance Indicators (KPIs) for all 41 Water and Sanitation Agencies across Punjab.
The meeting was attended by senior UNICEF officials and Punjab WASA consultants, with discussions focused on improving the performance and sustainability of municipal water and sanitation services across the province.
Participants reviewed ways to streamline data collection systems and establish clear performance indicators for the agencies. The proposed framework is aimed at improving operational efficiency, service delivery and financial sustainability.
The development of standardised KPIs is expected to provide a clearer basis for measuring the performance of water and sanitation agencies, identifying service gaps and supporting evidence-based planning.
Effective water and sanitation management is also closely linked to public health, environmental protection and sustainable urban development. Stronger monitoring and data-based planning can help municipal agencies respond more effectively to growing demands for reliable water and sanitation services.
The collaboration between Punjab WASA and UNICEF Pakistan reflects efforts to strengthen institutional capacity and improve the sustainability and quality of essential municipal services across the province.
